Prepare your machine before remote assistance.
1. Please download “Remote Call” application first by clicking on Apps Tab (Top left of the screen) and click at “Printing App Center”.
2. SIGN IN to the system.
Or if you are new here, please click “Sign up now” for new registration.
3. Download “Remote Call” and install to the machine
4. Click at “MobileSupport” after making an appointment about date and time with our staffs and follow the steps.